Poor Performance (Random FPS Drops)

[wbpm]

Hi.

I've recently (in June) bought a laptop from HP, to be more specific, it's a 16-inch HP Victus D1049NT with 16 GB of ram, RTX 3060 Laptop GPU and a i7-12700H for a processor with 20 CPU threads. On some games, I usually get FPS drops, and changing the graphics quality doesn't help at all. Friends told me to lower my graphics since I was overloading my GPU but I saw that the GPU usage was only, whereas in 30%.I get the same output whether it's low, high, ultra etc. I've checked that all of my drivers are up-to-date. Tried CTRL+SHIFT+WIN+B to refresh the graphics card. I'm on a flat surface, with a ventilated area. So that shouldn't also be a problem. On OMEN GAMING HUB, changing the mode to performance or default doesn't really change anything other than fry my GPU. After a few antivirus checks, my laptop doesn't have any virus. There are other people with lower laptop specs and they are somehow getting higher frames whilst I'm getting lower. So I've figured the problem is in my laptop. 

So to cut to the chase, could you guys please help me to fix this issue? I would be really grateful.

[Raj_05]

Hi @wbpm,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Experiencing poor performance and random FPS drops on your Victus by HP gaming laptop can be frustrating, but there are several steps you can take to troubleshoot and potentially resolve the issue. FPS drops can occur for various reasons, and it's essential to identify and address the underlying cause. Here's a step-by-step guide to help you improve your gaming laptop's performance.

• Check System Requirements: Ensure that your laptop meets or exceeds the minimum system requirements for the games you are trying to play. Make sure your GPU and CPU are up to the task.
• Update Graphics Drivers: Outdated or incompatible graphics drivers can lead to performance issues. Visit the official HP website or the graphics card manufacturer's website (e.g., NVIDIA or AMD) to download and install the latest graphics drivers for your laptop.
• Temperature Management: Overheating can cause throttling and FPS drops. Ensure that your laptop is running at a reasonable temperature. Clean the laptop's vents and fans to remove dust and improve airflow. Consider using a cooling pad to help with heat dissipation.
• Power Settings: Make sure your laptop is set to "High Performance" mode in the power settings. This setting ensures that your CPU and GPU are running at their maximum potential.
• Background Processes: Close unnecessary background applications and processes. This includes web browsers, software updates, and other programs running in the background that may consume system resources.
• Game Settings: Lower the in-game graphics settings to a level that your laptop can handle. You might need to sacrifice some visual quality for smoother gameplay.
• Monitor Refresh Rate: Ensure that your laptop's display and the game settings are using the same refresh rate. Mismatched refresh rates can lead to FPS drops.
• Windows Updates: Make sure your operating system is up-to-date with the latest Windows updates and drivers.
• BIOS Update: Check if there's a BIOS update available for your laptop on the HP website. Sometimes, BIOS updates can improve hardware performance and compatibility.
• Malware and Antivirus: Run a full system scan to check for malware or viruses that could be affecting your laptop's performance.
• Background Sync and Updates: Disable automatic updates for software and games while you're gaming. Some programs may download updates in the background, causing performance drops.
• SSD vs. HDD: If your laptop has a traditional HDD, consider upgrading to an SSD. SSDs are significantly faster and can improve loading times and overall system responsiveness.
• Monitoring Software: Use software like MSI Afterburner or HWMonitor to monitor your CPU and GPU temperatures and usage while gaming. This can help you identify performance bottlenecks.
• RAM Upgrade: If your laptop has limited RAM, consider upgrading to a higher capacity. More RAM can help improve overall system performance.
• Check for Resource-Hungry Apps: Some background apps or services may be consuming system resources. Use Task Manager to identify and close any resource-intensive processes.
• Reinstall Graphics Drivers: If updating the drivers doesn't help, consider completely uninstalling your graphics drivers and then reinstalling them.
• Restore Factory Settings: As a last resort, you can restore your laptop to its factory settings. This will erase all data, so make sure to back up your important files before doing this.

If none of these steps resolve the FPS drops and poor performance issues, it's possible that there may be a hardware problem with your laptop.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support