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HP Recommended
HP Pavilion Gaming - 15-dk0010tx
Microsoft Windows 11

Hi All,

 

I have hp pavilion laptop, when I turn it on , power button blinks but display is not turning on?

can anyone help me solve this issue? 

1 REPLY 1
HP Recommended

Hi @LakshmiGuduru ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand the HP Pavilion Gaming laptop's power button blinks but the display does not turn on, which could indicate a few possible issues. Here are some troubleshooting steps you can follow to diagnose and potentially fix the problem:

Basic Troubleshooting Steps

Power Reset:

  • Disconnect the laptop from any power source.
  • Remove the battery if it's removable.
  • Press and hold the power button for 15-20 seconds to drain any residual power.
  • Reconnect the power adapter (but not the battery, if removable) and try turning on the laptop.

Check the RAM:

  • Sometimes, reseating the RAM can help. Remove and then reinsert the RAM sticks to ensure they are properly seated.

Reset BIOS:

  • Turn off the laptop.
  • Press and hold the Windows + B keys, and then press and hold the Power button for 2-3 seconds.
  • Release the Power button but continue to hold the Windows + B keys until the BIOS recovery screen appears.

Advanced Troubleshooting Steps

Check for Faulty Hardware:

  • If you hear the fan and hard drive spinning but the screen remains black, it could be a sign of a hardware failure. This could include issues with the motherboard, graphics card, or other components.

Inspect the Power Adapter and Battery:

  • Ensure that the power adapter is working correctly. Try using a different, compatible adapter if available.
  • Check if the battery is charging properly. If the battery is dead or not charging, it might need to be replaced.

Perform a Hard Reset:

  • For laptops with a sealed battery (non-removable), perform a hard reset by pressing and holding the power button for 15 seconds.

BIOS Update:

  • If the laptop's BIOS is outdated, updating it might resolve the issue. This is typically done through the HP Support website, where you can find the latest BIOS for your model.

Refer to this document: HP Pavilion Gaming - 15-dk0010tx User manual

 HP PCs - The computer starts but the screen remains blank (Windows 11, 10) 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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