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AmethystRascal
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Message 1 of 5
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Power button lights up/fully charged but won't turn on

HP Recommended
Pavilion Gaming Laptop PC
Microsoft Windows 10 (32-bit)

My laptop will not start. I turned it on and used it last night with no issue. Today I go to turned it on, the power button lights up for abit then just turns back off. I checked the cord, it lights up white when plugged in. I can't get anything else to light up. The power button just keeps repeating the same action each time. I can't get anything to show up no matter what I press

4 REPLIES 4
najnad
Level 2
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Message 2 of 5
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Do the fans or hdd make any noise like it is trying to start up? Try repeatedly pressing F2 after you press the power button, see if you get anything.

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AmethystRascal
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Message 3 of 5
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I tried that originally with no success. The fans don't turn on,  the computer does not make any noise. I cant even light up my keyboard

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praveenbv
HP Support Agent
HP Support Agent
7,062 7,060 309 372
Message 4 of 5
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Hi@AmethystRascal, Welcome to the HP Support Community!

 

We reviewed your post and I understand that the  Touch Screen and keyboard don't work after the Window 10 update

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps

 

 

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

 

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.

F6 + Power Button

  • CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

 

 

If the laptop does not power on then please continue with the below steps:

  • Disconnect the charger and remove the battery out.
  • Connect only the battery and check if the laptop powers on.
  • Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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praveenbv
HP Support Agent
HP Support Agent
7,062 7,060 309 372
Message 5 of 5
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Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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