• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎02-01-2022 10:53 AM

HP Recommended
Product: OMEN by HP 15-dc1016nv
Operating System: Microsoft Windows 11

Hello I had my laptop download a game last night and when I woke up the laptop was turned off and the power button led was blinking slowly 

I have tried: 

 

Resetting the bios by removing the battery and pressing the power button for 15-20 secs. Didn't work

 

Removing each one of the ram sticks and trying different slots. Didn't work 

 

Replacing the M.2 with another one. Didn't work 

 

Removing the HDD. Didn't work 

 

Any suggestions?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.