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‎10-08-2022 06:17 AM

HP Recommended
Product: OMEN Laptop - 17-cb1008na
Operating System: Microsoft Windows 11

I have a OMEN Laptop 17-cb1008na - NVIDIA® GeForce. My extended support just ran out on oct7. Laptop suddenly switched off. I have the red power light but the caps lock has 5 slow blinks and 3 fast. Googling this states system board issue. Anyone else had this problem? 

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1 person had the same question
1 REPLY 1

‎10-22-2022 07:40 AM

HP Recommended

Hi @Terryc661,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

It looks like a hardware issue. This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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