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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
Pavilion Gaming P0G80EA#ABU
Microsoft Windows 10 (64-bit)

Hi there,

when I plug in my pc it says that it's plugged in but not charging.

I checked my battery and it's ok, and the power supply can also charge my pc when it's turned off.

I also saw that when i slowly plug in my power supply to the pc it can charge, but for gaming makes the computer very slow...not plugged in i have all the 4 cores running 3000Mhz but when i do the trick of slowly pluging in all the 4 cores stay stucked at exactly 801Mhz.

I realized that the wattage of my power supply is 45W  and  it should be 90W..

Is that the problem? Can you help me?

 

I have some prints here:

not plugged in.pngpluged in.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yep that looks like a different adapter from another computer.

You would do best to get the correct one.

 

Your adapters HP part number should be 710413-001.

 

Here is one I found on Amazon if you are in the USA...

https://www.amazon.com/Hewlett-Packard-710413-001

 

 

 

View solution in original post

7 REPLIES 7
HP Recommended

Hello rodrigoze99

 

Your battery will be 45w but the AC adaptor should be 90w 4.62A

 

Like this...

90Watt PW.jpg

 

Is this not what you have?

HP Recommended

If by chance you are using an AC adapter from another computer thats only 45w, that will not work. The amperage needs to be at the expected rating or higher. Voltage must remain the same.

Also when you're actually gaming, you should be using the power cord when all possible. Otherwise you are recycling the battery much faster than normal, thus bringing it closer to its end of life much faster.

 

Batteries can only be charged/discharged so many times before they finally fail.

Just so you know.

HP Recommended

Thanks for the fast response.

Is it changing my power supply going to solve my problem?

This the power supply that i have:20170512_173435.jpg

HP Recommended

Yep that looks like a different adapter from another computer.

You would do best to get the correct one.

 

Your adapters HP part number should be 710413-001.

 

Here is one I found on Amazon if you are in the USA...

https://www.amazon.com/Hewlett-Packard-710413-001

 

 

 

HP Recommended

Note that the link above is for the adapter alone. You will also need the power cord to plug into the adapter.

Its the cord that goes from the wall outlet to the adapter.

I assume you have that part?

 

HP Recommended

Once more thanks  for the fast response and the attention.

I'm going to try a friend of mine's adapter..he told me that he has the same pc.

Keep the good work your doing.

 

Best regards from Portugal.

HP Recommended

Thanks for the kind words.

 

Good Luck. :generic:

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