Create an account on the HP Community to personalize your profile and ask a question
01-11-2021 01:47 AM
Product: HP Omen Laptop 15-en0xxx
Operating System: Microsoft Windows 10 (64-bit)
Hello! I've just bought HP Omen Laptop 15 with AMD Ryzen 7 4800h and Nvidia 2060. Yesterday I installed and updated Windows 10 Home and all the drivers to make the PC work great. The problem appears when playing. For example, un non-exigent games with low graphics (as Valorant or Mount and Blade Warband) I hardly ever get more than 25fps in games online and offline while charging. When I play disconnected and It uses the battery, I reach 70fps. At the same time, connected the laptop to the TV and It worked well with more than 300fps. With the controls of Nvidia I assignate the dedicated graphics to the games but they have the same performance
I've tried to solve it uninstalling the drivers and reinstalling them but it changed nothing.
How can I make It perform as expected?
1 REPLY 1
01-11-2021 09:54 PM
have you updating your Nvidia driver from Nvidia GeForce apps or manually download the update from device manager??
and take a look at windows power option,, sometimes user change something in that slider or menu...
and try to use Default or Performance mode on Omen Gaming Hub...
Sent from OMEN 15 en-0013ax
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community