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Locked

‎01-30-2022 08:16 PM

HP Recommended
Product: OMEN Laptop - 15-en0013dx
Operating System: Microsoft Windows 11

A few days ago, my omen laptop R button randomly stops working. It works for a little, then stops, then starts again. I have seen this problem on another thread, but the solution of disabling the touchpad driver, did not fix my issue. Any help would be much appreciated, thank you. 

 

I am in Hawaii, so no HP repair centers are nearby. I want to be sure before I mail my laptop off somewhere.

I ran the keyboard test and got error code: 9C7QR3-A92B0V-MFPU3F-G5L203

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