Ram Upgrade Issue

[Paras9]

I’m upgrading the RAM on my HP Omen 15 - dc0020nr laptop. It originally had 8 GB in slot 1 and 4 GB in slot 2. I want to upgrade both slots to 16 GB.

Here’s what I’ve done so far:

1. I installed the new 16 GB RAM stick in slot 2 (replacing the 4 GB stick), and the laptop recognizes it and works perfectly.
2. However, when I replace the 8 GB stick from slot 1 with either the new 16 GB stick or the old 4 GB stick, the laptop fails to boot up.
3. When this happens, the CAPSLOCK blinks in a pattern (3 slow blinks, followed by 2 fast blinks). There is no other error message.

I haven’t made any recent software or driver changes, and I haven’t adjusted the BIOS settings. The laptop is using a wireless connection.

I’d appreciate any guidance on resolving this!

[banhien]

@Paras9 

My machine which is a sister of yours

     

I know it works.

Regards.

cc

[Paras9]

Hi, thank you for your reply. I already made it work by upgrading the BIOS from F12 to the latest F19. After this it booted normally and both the rams are now working properly