• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-23-2023 09:38 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My laptop is hp 14-cm0005au. How the maximum capacity ram can i upgrade and which one of the speed? And how much the max capacity can i upgrade for the SSD?

Hp 14-cm0005au user
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-23-2023 09:42 AM

HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that your notebook has two memory slots and can support a maximum of 2 x 8 GB of DDR4-2400 memory.

 

Maintenance and Service Guide HP 14 Laptop PC

 

You can install DDR4-3200 memory for example, but it is only going to run at a max speed of 2400 MHz.

 

HP offered NVMe SSD's up to 256 GB in the model series.

 

The drive capacities listed in the service manual are normally just what HP offered in the model series, not the maximum capacity supported.

 

I don't see any reason why you would not be able to install a 500 GB or 1 TB NVMe SSD, but I cannot 100% guarantee a larger capacity SSD would work,

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎07-23-2023 09:42 AM

HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that your notebook has two memory slots and can support a maximum of 2 x 8 GB of DDR4-2400 memory.

 

Maintenance and Service Guide HP 14 Laptop PC

 

You can install DDR4-3200 memory for example, but it is only going to run at a max speed of 2400 MHz.

 

HP offered NVMe SSD's up to 256 GB in the model series.

 

The drive capacities listed in the service manual are normally just what HP offered in the model series, not the maximum capacity supported.

 

I don't see any reason why you would not be able to install a 500 GB or 1 TB NVMe SSD, but I cannot 100% guarantee a larger capacity SSD would work,

1 person found this reply helpful
Was this reply helpful? Yes No

‎07-23-2023 09:47 AM

HP Recommended

Thanks for your information. Very helpfull 

Hp 14-cm0005au user
Was this reply helpful? Yes No

‎07-23-2023 09:48 AM

HP Recommended

Anytime. 

 

Glad to have been of assistance. 

Was this reply helpful? Yes No

‎07-23-2023 11:51 AM

HP Recommended

Thanks 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.