• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended

Hello,

 

I've been having the exact same issue like iWispy for about two months. I bought my HP Omen 17 w-082ng nine months ago. I understand that the 150W adapter is the solution to this problem. How can I request that adapter?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@Woolfy997

 

This is a great location to get assistance! I read your post and see that you want to place order for the power adapter. I would like to help you resolve this issue. 

 

I request you to contact HP Phone support so that they can help you in placing order.

 

Let me know if that  helps.

 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

 

@Woolfy997

 

This is a great location to get assistance! I read your post and see that you want to place order for the power adapter. I would like to help you resolve this issue. 

 

I request you to contact HP Phone support so that they can help you in placing order.

 

Let me know if that  helps.

 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

 

I'm from Serbia, but I bought my laptop in Austria. Should I still call the Serbian phone support? And how much does the adapter cost?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.