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‎12-25-2019 04:53 PM

HP Recommended

I have the same issue with a HP 15-db1224ng, product number 7KEO8EA#ABD.

1 REPLY 1

‎12-25-2019 10:58 PM

HP Recommended

@ck2003 

 

I believe you have other post

 

   https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Laptop-with-8-GB-RAM-reports-5...

 

Anyway system needs to reserve RAM for hardware, mainly the iGPU namely AMD Radeon™ Vega 3 Graphics. Since it has 8GB and Windows only needs around 3.5GB. System will TAKE RAM back from VRAM when required.

 

More onfo

 

      https://appuals.com/windows-10-wont-use-full-ram/

 

Note: No need to fix because you may have to work on BIOS and playing around with BIOS is the shortest way to brick your machine.

 

Regards.

BH
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