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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎11-11-2025 12:45 AM

HP Recommended

Has anyone heard anything from HP? Any indication that they’re working on a solution? Have they already found any diagnosis for why these notebooks are gradually failing?

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‎11-15-2025 12:28 PM

HP Recommended

I'm boosting this because I have been having the same problem for the last month.

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‎11-15-2025 03:51 PM - edited ‎11-15-2025 03:52 PM

HP Recommended

@XPACx I added your model to the list. Thanks.

 

On my end HP decided to fully refund my laptop, but not the extended warranty or the repair expenses unfortunately. I am pretty confident now they won't really do anything about it, I have lost faith.

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