cancel
Showing results for 
Search instead for 
Did you mean: 
DenisZ1
New member
1 0 0 0
Message 1 of 2
1,154
Flag Post

Solved!

Real MAX RAM Supported size?

HP Recommended
HP Pavilion Gaming Laptop 15-cx0027ua

Hello,

I have a laptop HP Pavilion Gaming Laptop 15-cx0027ua with 8GB RAM installed, I want to upgrade it.

 

According to this topic it can be upgraded to 32GB:

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Upgrade-RAM-and-SSD/td-p/7209810

 

But the official manual says that only 16 GB is supported.

http://h10032.www1.hp.com/ctg/Manual/c05985643

 

According to the processor specifications it supports up to 64GB

https://ark.intel.com/content/www/us/en/ark/products/134876/intel-core-i5-8300h-processor-8m-cache-u...

 

So where is the truth? To what maximum RAM size it can be upgraded? 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,526 122,703 20,187 30,966
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The Crucial memory report indicates your notebook can support 2 x 16 GB of memory, and they are almost always correct.

 

https://www.crucial.com/compatible-upgrade-for/hP-Compaq/pavilion-gaming-15-cx0027ur

 

The notebook would only support 64 GB of memory if it had 4 memory slots, which it doesn't, so you can't go by the processor spec sheet from Intel.  64 GB definitely won't work.

 

HP indicates the max is 2 x 8 GB. 

 

That may be the highest memory configuration they tested.

 

There is no one here that can 100% guarantee anything beyond what HP indicates unless they own your very same model notebook, and installed 32 GB of memory in it.

 

Most notebooks with 2 memory slots and Intel 8th gen core processors can support 2 x 16 GB of memory.

View solution in original post

0 Kudos
1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,526 122,703 20,187 30,966
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The Crucial memory report indicates your notebook can support 2 x 16 GB of memory, and they are almost always correct.

 

https://www.crucial.com/compatible-upgrade-for/hP-Compaq/pavilion-gaming-15-cx0027ur

 

The notebook would only support 64 GB of memory if it had 4 memory slots, which it doesn't, so you can't go by the processor spec sheet from Intel.  64 GB definitely won't work.

 

HP indicates the max is 2 x 8 GB. 

 

That may be the highest memory configuration they tested.

 

There is no one here that can 100% guarantee anything beyond what HP indicates unless they own your very same model notebook, and installed 32 GB of memory in it.

 

Most notebooks with 2 memory slots and Intel 8th gen core processors can support 2 x 16 GB of memory.

View solution in original post

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation