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‎07-04-2020 10:44 AM

HP Recommended
Product: OMEN by HP Laptop 15-dc1xxx
Operating System: Microsoft Windows 10 (64-bit)

The recent update I think was the SDK for Omen Command Center I believe is causing overclocking issues to the point my entire laptop shuts down in attempts to render 3D images. I use NVIDIA Iray and now every time the program decides to render in CPU rather than GPU, the computer crashes before even NVIDIA processes the scene entirely. My current settings on the Omen Command Center is the Performance with no other changes to any windows 10 settings. 

 

Once again, I never had these problems until now so I would like to revert back to the previous version of the Omen Command Center and previous SDK until this is fixed. Also, use this as feedback.

1 REPLY 1

‎07-04-2020 12:14 PM

HP Recommended

@Kalabreated 

The drivers page for your series has all the drivers listed including previous editions if you will give it a look.

Software solutions>OMEN Command Center SDK Package>Previous version.

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-15-dc1000-laptop-pc-series/26122182

 

Or you might have better luck reverting back to a previous Windows restore point.

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