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- Red light of my Mute/f6 button doesn't work
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05-25-2018 10:47 PM
After some updates my computer recently did the red light on my mute button has stopped turning on. Anyway I can fix this problem?
Solved! Go to Solution.
Accepted Solutions
05-26-2018 02:36 AM
Hi,
Try the following.
Hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand Sound, Video and Game Controllers. Right click the Realtek device and select Uninstall device - Do not enter a check mark in the box to remove the current driver and proceed with the uninstall.
When this has completed, click on 'Action' in the toolbar and select 'Scan for hardware changes'.
Give this a minute or so to complete and then check the funtion of the mute led.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-26-2018 02:36 AM
Hi,
Try the following.
Hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand Sound, Video and Game Controllers. Right click the Realtek device and select Uninstall device - Do not enter a check mark in the box to remove the current driver and proceed with the uninstall.
When this has completed, click on 'Action' in the toolbar and select 'Scan for hardware changes'.
Give this a minute or so to complete and then check the funtion of the mute led.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP