• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-12-2024 05:50 AM

HP Recommended
Operating System: Microsoft Windows 11

Having issues finding replacement battery for HP ENVY - 17m-ce1xxx (7PS43UA#ABA)

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-12-2024 06:35 AM

HP Recommended

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP L09281-855 battery part number and see if you can find a compatible aftermarket battery on Amazon, eBay or laptopbatteryexpress.com

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

c06267474.pdf (hp.com)

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎03-12-2024 06:35 AM

HP Recommended

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP L09281-855 battery part number and see if you can find a compatible aftermarket battery on Amazon, eBay or laptopbatteryexpress.com

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

c06267474.pdf (hp.com)

1 person found this reply helpful
Was this reply helpful? Yes No

‎03-12-2024 11:52 AM

HP Recommended

Thank you, Paul. The information is much appreciated.  I'm on to my search. Thanks again!

Was this reply helpful? Yes No

‎03-12-2024 11:53 AM

HP Recommended

You're very welcome. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.