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‎03-05-2023 03:46 AM

HP Recommended
Product: OMEN Laptop - 15-ek0042tx
Operating System: Microsoft Windows 11

I want to get my laptop cleaned (I don't want to do it myself because I don't want to break anything and I'm not that much of an expert).  My GPU fan is making a weird sound (few days ago I played Red Dead 2 on it for 8 hours non stop), so i'd like to get that checked. I heard HP provides service at home but I don't know how to request that. So can someone please let me know?

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1 REPLY 1

‎03-06-2023 01:04 PM

HP Recommended

hi

this may vary depending on the country
contact them directly if you are under warranty
is indeed possible that an agent moves!
either a carrier picks up the computer, in order to send it to an hp repair center

https://www.hp.com/us-en/contact-hp/contact.html

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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