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HP Recommended
HP OMEN AMD Ryzen 7 4800H with Radeon Graphics 2.90 GHzn 6530
Microsoft Windows 10 (64-bit)

Hi Friends, 

My laptop was knocked accidentally and fell on the floor damaging the bottom edge of the case (closest to the touch pad).

Everything is in 100% working order, though the case is pressing up against the touch pad now from the impact (see picture)

it appears the case structurally is composed of two pieces and i only need to replace the topside (keyboard & touchpad side).

Is there a part number for this and any advice on the replacement process (i'm guessing I'll probably need to detach most internal hardware and the screen to do the change over/replacement

 

 

 

case damage.jpg) ?    

1 REPLY 1
HP Recommended

@Caji23 

 

What is your machine ? HP OMEN AMD Ryzen 7 4800H with Radeon Graphics does not say anything.  Please use the following way to find out the model/product of your machine


                       https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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