Reset to device, \Device\RaidPort1, was issued.

[spetrov]

Hello,

My Laptop freezing from time to time for 15-20 sec. (about 8-9 times an hour). When freezing it's impossible to do any disk operation, i.e. open file or start explorer.. disk activity in task manager is 100% read.

The only thing i found suspicious is a message in Event Viewer / Windows Logs / Syste that says:

-------------8<--------------------------

Source storahci

Event ID: 129

Text is: Reset to device, \Device\RaidPort1, was issued.

-------------8<--------------------------

I have search on google for this issue. I have setup my High performance power plan with settings for "PCI Express" / Link state power management to state "Off" (was Moderate power saving befor change)

But this have no effect laptop stell freezing.

I have no option for any kind of RAID in my BIOS and my HDD is SanDisk SD6PP4M-256G-1006.

SanDisk dashboard software shows that SSD disk is O.K.

Any drivers and updates of Windows 10 are up-to-date, also i have flashed BIOS to lastest version

Any ideas how to resolve this annoying freeze are welcome, i'll try all of them.

regards,

spetrov

[go2]

spetrov

open the intel Rapid Storage

reset the fast boot

install the new drivers

 chipset and MEI and Rapid Storage

install the HP System Event Utility

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp7171​6.exe

[spetrov]

Hello,

I have updated one of "standart sata ahci controller" driver in device manager with Intel rapid storage driver, and now

it's called 'Intel (R) 8 Series Chipset Family SATA AHCI Controller".

I have also updated all drivers in System Devices using "update driver software..." and then "search automatically for update driver software"

Fast boot is turned on by default, i already have installed HP system event utility - without this software i can't manage keyboard lighting.

Only difference is that now message in event viewer is "Reset to device, \Device\RaidPort0, was issued.",

i.e. RaidPort1 become RaidPort0.

Still have no effect, the freezing continues

regards,

spetrov

[go2]

spetrov

Rebuilding a Degraded RAID Volume After

[spetrov]

go2

I don't have raid group in my laptop (HP Omen 15-5000na), there are phisically only one SSD disk SanDisk-SD6PP4M-256G-1006.

Also there is no software version of Intel Matrix storage for Windows 10 64bit, so i can't rebuild raid

regards, spetrov

[go2]

Intel Matrix storage  is the old name the new is intel rapid storage

same process

HP Support Assistant for Windows 10

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71727.exe

Intel Rapid Storage Technology Driver

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72291.exe

Intel Chipset Installation Utility and Driver

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72288.exe

Intel Management Engine Interface (MEI) Driver

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72290.exe

install the drivers

[spetrov · Accepted solution]

hi go2,

Thank you for detailed information.

i have installed hp support assistant and this software updated my drivers to lastest you mentioned in you post.

I can't find how to rebuild my raid (as i don't have one) in Intel Rapid Technology software, there are only few options awailable in this software and none of them can't be used to rebuild raid.

However i was able to resolve this issue with enabling additional options in power plan settings for hard disk

named "AHCI Link Power Management - HIPM/DIPM" from the Registry and then, after options are visible in power plan settings, set options for DIPM (HIPM is not supported from my hard drive).

this link provides information how to enable this additional hard disk options in power plan settings and how to change them.

http://www.sevenforums.com/tutorials/177819-ahci-link-power-management-enable-hipm-dipm.html

regards, spetrov