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11-13-2020 06:23 AM
Product: Hp omen
Operating System: Microsoft Windows 10 (64-bit)
I have this problem that’s keeps occurring and I don’t know how to fix it, I tried so many methods such as using the command prompt, usb recovery, or forcing it and everytime i do it a message appears saying “there was a problem resetting this pc. No changes were made” I feel like it’s saying this because I have a certain file installed, idk please help.
1 REPLY 1
11-23-2020 03:59 PM
I reviewed your post and I understand that you are facing issues resetting your PC.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you perform a recovery on the computer following the steps in the below article and check whether the issue is resolved.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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