SSD M.2 upgrade not working

[Tibb]

Hi, I used the full and current version of the Acronis True Image 'Clone' option to copy the contents of my existing 500GB M.2 SSD (Samsung MZHPU512HCGL-000H1) to a new 1TB Samsung 860 EVO SATA M.2 using an external M.2 NGFF SSD SATA TO USB 3.0 enclosure. The computer is an HP Omen 15-5012TX notebook. The cloning appeared to work, ie no error messages and your software recognised the 1TB SSD etc. 

I replaced the existing 500GB SSD with the new 1TB SSD in the Omen. No problems. On startup, the Omen instantly displays a blue 'Recovery' screen saying 'Your PC/Device needs to be repaired. A required device isn't connected or can't be accessed. Error code: 0xc000000e. You'll need to use recovery tools.... (see attached).

I have updated the BIOS in the OMEN and I have repeated the process 3 times but to no avail, the same error is displayed. 

I ran the HP BIOS Hard drive tests while the 1TB SSD was installed with no errors (see attached)

Can you please tell me what I am doing wrong? 

Many thanks,

Rob

Rob

[old_geekster · Accepted solution]

@Tibb, welcome back to the forum.

The only suggestion that I have is,  use Samsung's Data Migration software to clone the SSD.  I always use it to clone my HDD's and SSD's.  It seems to work best with Samsung's drives.  I would try it to see if it works better.  Once the drive is installed you can use Samsung's Magician software to tweak the SSD for best performance.

[Tibb]

Thanks for your quick response. The cloning software worked fine after I formatted the SSD! 

Used CMD then DiskPart | List Disk | selected disk 1 | clean | then used below to format the SSD

1. Open Control Panel.
1. Search for ‘Administration tools’
2. Select ‘ Computer Management’
3. Select ‘Disk Management’
4. Format the new SSD (Setting partition to GPT)

Thanks again. Much appreciated.

Rob

[old_geekster]

You are welcome, @Tibb.  Thank you for the additional information.