Screen flickering while playing videos or while gaming

[Sverrehh]

Hi,

my system:

Omen by HP laptop 15 - dc0xxx

i7-8750H @2.20

Gtx 1070 max-q. 

IPS - gsync monitor 

While gaming Football manager 2019, and sometimes other games, playing select videos through webbrowser the screen flickers horisontally. I have not seen this issue playing games like Overwatch and Apex Legends. Bought this device in october. The issue appeared quite early. I have since updated the graphics driver.

I have filmed the issue with my phone:

https://drive.google.com/open?id=1iewJNPsO4xHYBhU3W0RPrrjSom6HZJPc

I have tried several times to record it through desktop-recording software, but it does not seem to catch the issues. 

Any help?

[Echo_Lake]

@Sverrehh
Thank you for posting on the HP Support Community.

• Does it flicker all the time or only during matches? 
• Have you managed to update your graphics driver?
• Have you tried changing the display resolution in-game settings?

I have a few troubleshooting steps we could try to fix the issue:  

Try performing a BIOS default on your PC and check if it helps.

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.