• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-03-2022 03:01 PM - last edited on ‎01-04-2022 05:13 AM by Retired

HP Recommended
Product: Laptop by omen hp 17-w001ne
Operating System: Microsoft Windows 10 (64-bit)

Screen is black . No work . No words . No start .. but power light is work and keyborad light is work 

Category:
1 REPLY 1

‎01-10-2022 06:53 AM

HP Recommended

@Omen23, Welcome to the HP Support Community! I’m here to help.

 

I understand the monitor is blank. To assist you better, was it working fine before?

Is there any damage to the laptop/screen?

 

Kindly perform the steps mentioned in this document - Troubleshooting Black Screen Displays

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.