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‎06-13-2020 01:46 PM

HP Recommended
Product: HP Pavilion 15 gaming laptop 15-Cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

The laptop was bought about two years ago and I'm having a problem with the screen hinge 

The screen holding the display assembly for the inside was lose and came out this causes the holder to open whenever the laptop is closed and also it keeps damaging the screen bezel . 20200613_130728.jpg20200613_130751.jpg20200613_184758.jpg Is there a way to fix it or is it possible to get a new display assembly cover . Because if this keeps up I'm afraid I might loses my laptop screen in the process

1 person had the same question
1 REPLY 1

‎06-14-2020 01:36 AM

HP Recommended

Hey there,

I am using the same laptop model for 9 months now and I am having the same problem... I contacted HP officials and they are sending me a technician to repair the laptop... I suggest you to do the same.. This is caused due to the poor build quality of HP Pavilion G15 and definitely not our fault... 

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