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- Re: Scrolling and typing issues

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09-19-2019 12:14 AM
Hi, recently I kept encountering my laptop scrolling by itself and whenever I tried to press space before a word in google search bar, it will jump into the end after the word. In addition, whenever I wanted to highlight the whole words in the search bar, I couldn't do it at all.
09-19-2019 01:21 AM
Hello @Dre3am
That behavior is usually caused by the sensitivity of the touchpad as your hand scrapes by it.
I assume you haven't tried adjusting that yet.
Go to All Settings from the Windows Taskbar.
Choose Devices, then click on Touchpad from the left side options.
Choose Additional Settings.
In the new window, select ClickPad Settings tab.
Click on ClickPad Settings button.
Click on the Gear icon for SmartSense.
Move the slider to the left to turn off SmartSense.
See if that helps.
09-19-2019 03:33 AM
You dont actually have to touch the touch pad to cause a reaction. You might softly touch any other area of the top of the laptop. Some users have claimed changing the registry values for Palmks to 0 made a difference.
Type regedit in the Searchbar and hit the Enter key.
In the Registry, go to the key HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults, and set the value of the first 3 string entries of PalmKms…, to 0.
If that does not help, Im not sure what is happening on your system.