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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN Gaming Hub
Microsoft Windows 11

Background

Microsoft Virtualization-based Security, or VBS, uses hardware virtualization features to create a secure environment which can host a number of security features. One area of vital system resources that VBS must protect from malicious use is processor model-specific registers, or MSRs. In order to provide a robust security platform, MSRs must be protected from misuse from malicious kernel mode code. To enforce this, VBS monitors/controls access to all MSRs and only allow kernel mode code to access MSRs. But MSR access control will cause Intel Extreme Tuning Utility (XTU) not work since it cannot access MSR to set/get processor parameter.

 

Symptom

In latest Omen Gaming Hub (v1101.2204.3.0), Undervolting/Overclocking/Performance Control will be blocked if Microsoft VBS (Virtualization-Based Security) is enabled.

SYLee1071_5-1651568491078.png

 

TS Steps/Workaround:

  1.  From Search ->   msinfo32 and open
    SYLee1071_2-1651718611958.png
  2.  From System Information, identify Virtualization-Based Security Status is enable (Running) or not
    SYLee1071_3-1651718688100.png
  3. If Virtualization-based security is Running, follow steps as below to disable 
    1. From Settings -> Privacy & security -> Windows security -> Device security -> Core isolation -> Core isolation details -> Switch Memory Integrity OffSYLee1071_1-1651718526598.png
    2. From Control Panel -> Programs -> Click “Windows features on or off” -> Locate and uncheck Hyper-VMicrosoft Defender Application GuardVirtual Machine Platform, and Windows Hypervisor Platform -> Click OK
      SYLee1071_4-1651718933549.png
    3. Reboot system, and check Omen Gaming Hub feature.

 

Reference

https://support.hp.com/sg-en/document/c08184449

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