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09-19-2024 06:35 PM - edited 09-19-2024 06:39 PM
Hi, I there’s a gap between my bezel and frame, the laptop just arrived yesterday and I noticed it when I first opened the box, light comes out when the camera light is on too, should I file a return or should I just send it to technical service so that they can fix it
09-20-2024 12:13 PM
Hi @melissss22
I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support