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‎09-05-2024 05:58 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)
Operating System: Microsoft Windows 11

barely been 8 months.
1st one the usb C port died.
this one keep getting hacked over and over.
the fans constantly just stop working.
the gpu now has artifacts.
why HP T.T

_cybernetic organism_
Category:
1 REPLY 1

‎09-05-2024 06:11 AM - last edited on ‎09-05-2024 03:40 PM by Retired

HP Recommended

It is probably too late but you should have used  a laptop cooler 

and a magnetic adapter for the USB-C port to prevent accidental damage.

Possibly the artifacts are caused by overheating. Do the artifacts show up during the UEFI diagnostics?

 

It may not be too late to return it

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

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