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‎11-01-2020 07:12 AM - last edited on ‎11-01-2020 09:17 AM by Retired

HP Recommended
Product: HP Pavilion Gaming - 15-ec0100ax
Operating System: Microsoft Windows 10 (64-bit)

i have recently bought HP Pavilion Gaming - 15-ec0100ax(about 1 month),but i am not satisfied with the speed and performance of my laptop it lags very much and small games like Batllefield and Far Cry 3 lags very much.

When i open apps like Steam, Microsoft Teams etc. it takes so much time.

It takes about 2 minutes to boot up.

Its Memory in Task Manager is never below 50%.

Here are the specs of my Product:

Proccessor-AMD Rhyzen 5 3550H

RAM-8GB

Graphics Card-NIVIDIA GeForce GTX 1650

 

 

Contact me at:[private information removed]

4 people had the same question
1 REPLY 1

‎11-06-2020 02:17 AM

HP Recommended

@Saurav12

 

I reviewed your post and I understand that the computer is lagging when you play games.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108921.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103831.exe

 

AMD: https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107633.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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