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‎04-26-2023 10:56 PM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B1AV)
Operating System: Microsoft Windows 11

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Somehow I got my windows corrupted. It won’t boot and get stuck at the hp logo. I then tried resetting my laptop from the bios option. The reset would begin and after reset gets completed at 100% the pc would restart and again get stuck at the hp logo and a error will pop up ( i have attached the  picture of it). What should I do now? I am thinking to format my laptop completely from a usb windows installation media but then how would I get to activate my windows ?

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1 REPLY 1

‎04-27-2023 08:02 AM

HP Recommended

Hi:

 

If your notebook came with Windows installed from HP, the product key is encrypted in your notebook's BIOS.

 

You don't need the product key to reinstall Windows and it will automatically activate after you are connected to the internet.

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