• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎12-25-2025 03:55 AM

HP Recommended

Recently I have purchased HP omen ryzen 9 with rtx 5060. In the website the display is mentioned 165HZ WUXGA display but when I git the product the display is 240HZ led panel with 1600 resolution.

my second question is that in HP omen intel core  i9 14900HX (model 16-am 0279tx) there are 3 IR thermal sensors but in ryzen 9HX model (16-ap0181AX) it is having one IR sensor.

kindly help me to resolve both issue

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.