Split Screen Contrast Issues

[alexthenotsogr8]

I'm a college student and I need the split screen option. I have that option, but when I do it, one side of the screen is darker than the other. I have checked display settings, the drivers and the battery, but yet, nothing has fixed it. I've looked it up in the community files, but still nothing. I'm at a loss. Any help is appreciated!!!

[crismiseo]

I also cannot get both screens to be fully lit when using a split screen.  I have the Srectre x 360.   My old Spectre with windows 10 was great.  Any suggestions other that return the computer, I have had it 3 days?

[Nal_NR]

Hi @alexthenotsogr8,

 Welcome to the HP Support Community. 

I'd like to help!

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[crismiseo]

Hi, 

I  did not see a resolution in my inbox, only a notice that you responded.  Am I looking in the wrong Place?

Thanks,

Cris Miseo