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Microsoft Windows 11

My HP Victus laptop initially charged to 100%, but it wouldn’t turn on without being plugged in. After that, it worked normally for some time. However, over time, the issue worsened.

 

Now, even when it is plugged in, the laptop shuts down automatically without any warning.

 

Specifications:

 

Model: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)

 

Product Number: 7K0C1PA

 

Serial Number: [personal info removed]

 

Processor: AMD Ryzen 5

 

RAM: 8GB

 

Storage: 512GB SSD

 

Operating System: Windows 11

 

 

If anyone has faced a similar problem or knows a solution, pl

ease help!

 

Thank you!

 

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