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‎11-12-2021 08:56 PM - edited ‎11-12-2021 08:59 PM

HP Recommended
Product: OMEN Laptop 15-en1xxx
Operating System: Microsoft Windows 11

I recently bought this laptop brand new a couple of months ago at the beginning of my semester and it worked great. I use it for schoolwork and I was also able to run one of my favorite games, Apex Legends, at medium to high graphics at 140+ fps. All of a sudden, without changing any settings, it only runs at around 5-20 fps at low graphics and the performance is terrible. The performance hasn't seemed to change while not gaming though. I don't think that it's the game because it has been updated and I have repaired it. Also, I have tried restarting and using different internet networks. No malware is detected and I'm not sure what the issue is. If you have any questions or solutions please let me know, thanks!

 

- Carter

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