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Aguamandan
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Message 1 of 2
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Swollen battery

HP Recommended
HP Omen 15"
Microsoft Windows 10 (64-bit)

Hello. I've been having some charging problems, as in my laptop shows that it is plugged in, but I'm not getting charge. I then looked at my battery, and it has swollen considerably in all cells. The laptop is 2 years old. Please advise.

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Aguamandan

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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