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‎03-16-2024 02:38 PM - last edited on ‎03-18-2024 10:25 AM by HP Administrator

HP Recommended
Product: HP Gaming Pavilion - 15-cx0007nj

Hi everyone 

I have some problems with my laptop

i opened my computer and saw that my taskbar is missing then i tried to open the settings with win&i

Settings opened but kept crushing I couldn’t do nothing 

so i thought that I need to factory reset 

i did it but in 75% it showed me message that cannot delete the files in the disk

after all my computer kept crashing while entering to settings and my WiFi stopped working 

anyone saw this before?

 

Category:
1 REPLY 1

‎03-18-2024 08:05 AM

HP Recommended

Hi @Lior9090,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

 

Let's try a cloud recovery and see how it goes. Click here. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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