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HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 11

I have a HP Pavilion Gaming Pavilion Gaming 15 Laptop  with a Ryzen 5 5600H and GTX 1650 that has a tpm issue. Windows Device security does not recognize a security processor. The tpm  is seen in the bios as available and enabled. It is seen in device manager under Security Devices as an AMD PSP 10.0 Device, it says that it is working properly. I was working before but after updating this seems to be an issue with this machine, and one that doesn't seem to have a solution. Any and all help would be appreciated.

 

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