The HP Comm recovery service floods the Windows event log

[mchist]

An HP Comm Recovery Service (also known as Service1 in system), version 2.0.17.0, posting a lot of messages in Event Log\Windows Logs\Application every 5 seconds, with the same message: PowerEvent handled successfully by the service, for up to hours. This makes a complications when I try to find other significant events in the log. Looks like developers debugged the HPCommRecovery.exe during the pre-release tests but forgot change debug level from the Debug to the less detailed (for example, Error) level after release. Or may be, these two events triggered each other in infinite cycle. Please fix it in the next release, or if it will not the future releases anymore, tell which arguments I should use with the HPCommRecovery.exe to change the level of debug.

Typical XML of event in Event Log for HP Comm Recovery  source:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="HP Comm Recovery" /> 
  <EventID Qualifiers="0">0</EventID> 
  <Version>0</Version> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2022-10-26T11:10:08.8363633Z" /> 
  <EventRecordID>1597254</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>LAPTOP-H60OSVSQ</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>PowerEvent handled successfully by the service.</Data> 
  </EventData>
  </Event>

of for Service1 event source:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service1" /> 
  <EventID Qualifiers="0">0</EventID> 
  <Version>0</Version> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2022-10-26T11:10:08.8363633Z" /> 
  <EventRecordID>1597253</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="0" ThreadID="0" /> 
  <Channel>Application</Channel> 
  <Computer>LAPTOP-H60OSVSQ</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>PowerEvent handled successfully by the service.</Data> 
  </EventData>
  </Event>

How it goes:

[ub6424]

Hello @mchist 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we continue ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Firmware>

- Expand <Disk drives>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Storage controllers>

--->>> Send screenshot

(3) Please report your results

[mchist]

Hello!

1)

2)

• other devices

• Firmware

• Disk drives, Display adapters and Network adapters

• Software, video and game controllers, and Storage Controllers
  

[mchist]

Hello, @ub6424! What should I do next?