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‎04-23-2024 02:52 PM

HP Recommended
Product: OMEN Laptop - 17-cb1097nr

The Omen key *again* is not responsive at all.  I have installed (again) sp88257 and sp150272 with no result.

 

I am running Windows 11 64-bit 

Chuck Billow
Category:
1 REPLY 1

‎04-25-2024 11:42 PM

HP Recommended

Hi @CWBillow1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I see that you have contacted us for the same issue.

 

Since you have already performed the steps again and still having the same issue, 

 

This might require one-on-one interaction to fix the issue via remote assistance.  

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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