The Processors temperature is Very high

[1989-Reza]

Hello Team HP

This is my laptop model: Victus by Laptop 16-d1226TX HP (8M3C9PA)
cpu: 12500H - VGA:3060 6GB - Ram:24GB
My problem is in cooling the processor temperature - My laptop heats up quickly and I know I will have problems later - because I know it will be damaged - the fans start spinning late and in general the heatsink that is installed on this processor cannot lower the temperature - I want to see how the company tests and what is the solution to this issue
I think of that black tar that is on the air behind the laptop door. I don't know what to do
my Bios Version is : F.20 Rev.A

[Hawks_Eye]

Hi @1989-Reza 

Welcome to the HP Support Community! We're here to help you get back up and running.

Your HP Victus 16-d1226TX laptop with Intel i7-12500H and RTX 3060 is experiencing high CPU temperatures due to limited thermal headroom and delayed fan response—HP’s cooling design prioritizes acoustics over aggressive thermal control. 

You can improve performance by adjusting BIOS settings, updating firmware, and applying external cooling strategies.

 

Why Your Victus 16-d1226TX Heats Up Quickly

• The Intel i7-12500H is a high-performance 12-core CPU that can spike above 90°C under load.
• HP’s Victus series uses a dual-fan system with shared heatpipes, but the fan curve is tuned for quiet operation, not aggressive cooling.
• The BIOS version F.20 Rev.A does not offer manual fan control or undervolting options.
• The “black tar” you mentioned is likely thermal insulation foam or EMI shielding, not a cooling component—it should not be removed.

 

Recommended Steps to Reduce CPU Temperature

1. Update BIOS and System Firmware

• Visit HP Victus 16-d1226TX Drivers Page.
• Download the latest BIOS update and System Thermal Firmware.
• These updates may improve fan responsiveness and thermal thresholds.

 

2. Clean Air Vents and Elevate the Rear

• Use compressed air to clean all intake and exhaust vents.
• Elevate the rear of the laptop slightly (e.g., with a stand) to improve airflow.

 

3. Use HP Command Center (If Available)

• Open HP Command Center from the Start menu.
• Set Thermal Profile to Performance or Cool.
• This forces earlier fan ramp-up and better heat dissipation.

 

4. Apply External Cooling

• Use a high-CFM cooling pad with rear exhaust alignment.
• Choose models with adjustable fan speed and direct airflow under the CPU zone.

5. Monitor and Limit CPU Boost

• Install Intel XTU or ThrottleStop (advanced users only).
• Reduce PL1/PL2 power limits or disable Turbo Boost to cap thermal spikes.

These tools require caution—misuse can affect system stability.

 

You're right to be proactive, and with these tweaks, your Victus can stay cool and perform reliably.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[1989-Reza]

Thank you for the answer you sent me - Hello and don't be tired. - If possible, please introduce the software and tell me how it works. - Where can I disable Turbo Boost because when I installed the XTUSetup_7.14.2.66 software, it was disabled.

[Hawks_Eye]

You are very welcome!

I'm really sorry you're still facing high temperatures and that Intel XTU didn’t allow you to disable Turbo Boost. That kind of limitation can feel discouraging when you're trying to protect your system and keep it cool.

Let’s walk through a few alternative methods and tools that may help you manage Turbo Boost and reduce thermal spikes on your HP Victus 16-d1226TX.

How to Control Turbo Boost Without Intel XTU

 

1. Use ThrottleStop (Advanced Tool)

ThrottleStop is a powerful utility that allows you to disable Turbo Boost and adjust CPU power limits.

• Download from: ThrottleStop Official Page
• Extract and run ThrottleStop.exe as Administrator
• Uncheck the box labeled "Turbo Boost" to disable it
• Click Save and then Turn On

You can also adjust PL1 and PL2 power limits under the “TPL” section to reduce heat generation.

Important: ThrottleStop requires careful use. Avoid changing voltage settings unless you're experienced. Always monitor temperatures using HWMonitor or Core Temp.

 

2. Check HP Command Center (If Available)

Some HP systems include thermal profiles that indirectly limit Turbo Boost.

• Open HP Command Center from the Start menu
• Select Thermal Profile > Cool or Quiet
• This reduces CPU performance slightly to keep temperatures lower

If this app isn’t installed, it may not be supported on your model.

 

3. Update BIOS and System Firmware

Some BIOS versions restrict access to Turbo Boost controls. Updating may unlock more flexibility.

• Visit: HP Victus 16-d1226TX Drivers & BIOS
• Download and install the latest BIOS update and System Firmware
• Restart your laptop and check if Intel XTU now allows Turbo Boost control

This ensures your system has the latest thermal management improvements.

Let me know how ThrottleStop works for you or if you'd like help configuring it safely. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[1989-Reza]

Hello again - Overall, I am very unhappy with this laptop - because when I halve the frequency, the temperature becomes stable and I cannot take the Cinebench multi-core test in normal mode - it overheats and throttles on the spot - why should HP make such a model that cannot use 100% of the processor with excellent temperature - you could have made the heatsink bigger or increased the output - I am currently advertising to sell it and will never buy from the HP brand again as long as I live. You could even design a smart BIOS so that this does not happen to this processor model and it can be used intelligently - now I bought a laptop to enjoy it, but I ended up looking to solve problems that the company did not investigate

[Hawks_Eye]

@1989-Reza  My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

We recommend taking the conversation to our phone support team. 

These requests are best addressed over the phone with our dedicated support team for your region. 

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye

[1989-Reza]

My CPU temperature reaches 90 degrees and after 25 seconds the fan starts to spin up - so is this design okay in your opinion?
Then how do I know if the temperature of 90 degrees is normal for a new laptop or if the silicone paste needs to be replaced. You have made something that is completely out of the question. Please follow up and solve this problem - the problem cannot be solved over the phone, the only solution is to update the BIOS.

[1989-Reza]

I have sent many messages, please check and come to a conclusion - keep me informed - after 2 years of saving money, I am very unhappy with buying an HP laptop.

[1989-Reza]

Hello again - I sent you 2 photos that will make it easy to understand that the processor is getting too high in voltage and its temperature is increasing for no reason - you can also see how weak the cooler that HP has installed for this processor is and it is suitable for a frequency of 2400, not 4.200
The interesting thing is that I can't see a frequency of 4.2, while the company sells this processor to people at a frequency of 4.5. What should I do - what is the task??????