Create an account on the HP Community to personalize your profile and ask a question
07-07-2021 05:54 PM
I was trying to convert legacy to uefi and the "fan always on" was enable and I clicked on exit and saved, it display "checking media [fail]" and display these images. It display the same thing anytime I on the laptop.
07-10-2021 11:56 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Did you make any changes to the settings of your PC prior to the issue?
- When was the last time it worked fine?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
I am an HP Employee
Didn't find what you were looking for? Ask the community