• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G39AV)
Microsoft Windows 11

Hi,

My laptop won't boot and is showing  5 long and 3 short blinks, I have tried to install bios through USB and have tried, Ctrl+B, Ctrl+V, and B, and even tapping the power button instead of pressing it for 3 seconds. I have tried to load from the 4-in-1 toolkit, and two other files I found here on hp forums but it does not change its state no matter what I do. I specifically canceled bios updates in the optional updates but lo and behold windows being windows, updated the bios, and now it won't boot. Does anybody have a solution?

1 REPLY 1
HP Recommended

Hi @Lemon420,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps. 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.