The right side part of my keyboard's backlight does not work with white colour

[USER20242001174]

I have no issue with my keyboard lighting except that the right side part of my keyboard's backlight does not work with white colour. The keyboard's backlight system is divided into 3 parts Left, middle, and right side. For me, the middle and the right side portion of the keyboard does not have white colour. If I try to change the backlight colour to white, the left part is white but the middle and right part becomes blue colour. I tried with other omen laptops and those work perfectly. Is this a hardware or a software issue? 

[Irwin6]

Hi @CND327207Z,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support