Thermal throttle

[DARK0BOI]

Hello, I have having issues with my gaming laptop  which I got in may this year after the first bios update I felt like cpu temps are reaching too high which didn't happened before as at that time my holidays were going so I did gaming more then 4 hrs. some times but never faced thermal throttling but now even hitman 1 which is less intensive then GTA 5 the temp goes upto 100*c even after I stopped the turbo boost . The fist time it happened i contacted the customer care but the engineer sent by them said it's fine that gaming laptop reaching 100 is normal and changed the thermal paste But the heating was still  there then I noticed this pls look at the clock speed of cpu

I didn't know why this is happening So My friend suggested me to disable turbo boost  but after doing that i am still facing same temps but now after gaming for 1-2 hrs. my laptop is starting to thermal throttle so badly and Idk when laptop is so hot but the fans are chilling like they don't care a bit and at bios update they run like CPU is on fire  . 

Can anyone explain why this is happening or what should i do ?

[ub6424]

Hello @DARK0BOI 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <device manager>

- Expand <Display adapters>

--->>> Send screenshot

(3) Please report your results

[DARK0BOI]

is this ok ?

[ub6424]

Hello @DARK0BOI 

---

@DARK0BOI wrote:

is this ok ?

---

Please edit your previous post and remove first picture (system information), it contains <serial number> that is not allowed here... please blur

[DARK0BOI]

I have edited the previous post pls check it.

[ub6424]

Hello @DARK0BOI 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Uninstall OMEN Gaming Hub

(3) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

(4) Enable Ultimate Performance Plan in Windows 11

(5) Reboot Windows

(6) Monitor temperatures <idle> and <gaming> mode

(7) Please report your results

[DARK0BOI]

Hello  I am trying to do the 4th step and when I run the command nothing is showing in the control panel why is it happening .

[ub6424]

Hello @DARK0BOI 

Refresh or reboot Windows

[DARK0BOI]

its still same

[ub6424]

Hello @DARK0BOI 

skip and continue with

(6) Monitor temperatures <idle> and <gaming> mode

(7) Please report your results