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‎09-13-2022 12:46 AM

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Product: HP Pavilion Gaming Laptop - 15-dk1035nr
Operating System: Microsoft Windows 10 (64-bit)

I was trying to update the bios of the device .. after i downloaded the driver from site the installation of the driver told me this bios update not compatible with this device 

My current Bios version :    F.31

The updated version on the site i trying to install :    F.60 Rev.A

Category:
13 REPLIES 13

‎09-13-2022 01:08 AM

HP Recommended

Hello @ahmedghareb 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we check the bios problem.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

1 person found this reply helpful
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‎09-13-2022 01:31 AM - edited ‎09-13-2022 01:37 AM

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First thank you for your reply @Ub6424

 

OS Name :   Microsoft Windows 10 Home

Version :   10.0.19044 Build 19044

System Model :  System Model HP Pavilion Gaming Laptop 15-dk1xxx

System SKU :      1H8C1UA#ABA

Processor :   Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz, 2496 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date  :    Insyde F.31, 9/3/2021

 

 

 

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‎09-13-2022 01:43 AM

HP Recommended

Hello @ahmedghareb 

 

Start from down (F.32) to top (F.60) !

 

HP Notebook System BIOS Update (Intel Processors)

F.60 Rev.A24.1 MBAug 10, 2022Download
F.55 Rev.AJun 05, 202223.4 MB Download
F.50 Rev.ASept 12, 202124.1 MB Download
F.41 Rev.AJan 25, 202123.4 MB Download
F.40 Rev.ANov 19, 202023.4 MB Download
F.33 Rev.AJuly 17, 202023.4 MB Download
F.32 Rev.AJuly 07, 202023.4 MB Download

 

Please report your results

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

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‎09-13-2022 01:55 AM

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this is a screenshot from the installation of (F.32) the first one i have downloaded Screenshot (3).png

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‎09-13-2022 02:03 AM

HP Recommended

Hello @ahmedghareb 

 

Has the mainboard been replaced ? There is something wrong here ...

These are all BIOS update for: 1H8C1UA#ABA

( HP Pavilion Gaming Laptop - 15-dk1035nr )

 

Kind regards

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‎09-13-2022 02:12 AM

HP Recommended

No, I did not change anything in my laptop .. All of these drivers ended up like this and I was unable to complete the installation of any of them  

 

Kind regards

Screenshot (3).png

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‎09-13-2022 04:30 AM

HP Recommended

Hello @ahmedghareb 

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

BaseBoard Manufacturer

BaseBoard Product

BaseBoard Version

 

(2) Please report your results

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‎09-13-2022 01:46 PM

HP Recommended

BaseBoard Manufacturer :    HP

BaseBoard Product  :             8740

BaseBoard Version   :             02.41

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‎09-13-2022 05:15 PM

HP Recommended

Hello @ahmedghareb 

 

(1) Download and install / update

HP PC Hardware Diagnostics Windows

1.6.8.0 Rev.B99.3 MBJan 29, 2021Download

or

Microsoft App Store: HP PC Hardware Diagnostics Windows

 

(2) Run HP Diagnostics Windows

- Components Test

-- BIOS-System Firmware

--- Check box Bios-System Firmware Update

---- Run

 

(3) Please report your results

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