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10-26-2020 02:12 AM
Hello dear HP Community, my HP omen 15 dc1015ng gaming notebook is causing confusion. It's about Thunderbolt 3. My notebook should actually support this technology, but I only have the (HP Sleep and Charge) USB C port symbol. However, it says on the official product page that I have one Thunderbolt 3. What can I do because I plan to buy Thunderbolt 3 products. Regards
10-29-2020 10:13 AM
I reviewed your post and I understand that you want to know whether the USB C port on your computer supports Thunderbolt 3.
Don’t worry, I assure you I will try my best to get this sorted.
As per the service guide for your computer, there is a Thunderbolt 3 port on your computer.
Refer to the below service guide (Page 15) for the ports information.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
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