Touch pad not working

[444Jannie]

My touch pad isnt working and also i uninstalled a driver

and now i dont know how to reinstall it

[Garp_senchau]

@444Jannie,

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

I suggest you to use an external mouse if you have any or use your keyboard to navigate around.

1. First go to device manager (Win + x), then action > scan for hardware changes. Check if this works or at least detects the touchpad.
2. Let's get back the drivers. You can do this by going to the official HP website (hyperlink) and select your model OS and the OS version.
3. Next, I recommend installing the HP Support Assistant and the HP Hardware Diagnostics Tool. The Hardware Diagnostics Tool allows you to run a system test to check for any potential hardware issues.

Also, I recommend you follow the steps in this guide to troubleshoot the issue: HP Notebook PCs - Troubleshoot the touchpad | HP® Support

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,