Touchpad lags when laptop is on chaging.

[GAMERX1]

HI, does anyone having any issue like this whenever i am charging my laptop touchpad starts to stutter and lags. From what I have seen in internet they are pointing towards one issue i am have a ground connectivity issue in my laptop, but i have multiple outlets in house and outside still the problem is there. So do need to change the charger or the touchpad ? I have i done everything from installing new divers to new Windows install but no avail. Need some advice on this. Thanks..........

[VikramTheGreat]

Hi @GAMERX1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The issue you're describing with your HP Pavilion Gaming 15-ec0100AX (touchpad stuttering or lagging only while charging) is a problem that can be caused by electrical grounding issues, charger interference, or touchpad shielding faults.

What You Can Try

1. Use a 3-Prong Grounded Charger

• If your current charger has only 2 pins, try using a 3-pin grounded HP charger.
• This often resolves grounding-related touchpad issues.

2. Try Charging from a Different Power Source

• Plug into a different wall outlet in another room or building.
• Avoid using extension cords or surge protectors temporarily.

3. Update BIOS and Touchpad Drivers

• Go to your model’s support page:
  👉 HP Pavilion Gaming - 15-ec0100ax Software and Driver Downloads | HP® Support
• Install the latest:
  • BIOS update
  • Touchpad driver (Synaptics or ELAN)
  • Chipset driver

4. Disable Touchpad While Charging (Workaround)

• If the issue persists, you can temporarily disable the touchpad while charging and use your Bluetooth mouse.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat