Two screens in windows

[Fermito]

Do you refer at this screenshot?

[ub6424]

Hello @Fermito 

In windows device manager:

open > Monitors

Send screenshot again.

best regards

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[Fermito]

Ahh ok, sorry.

[ub6424]

Hello @Fermito 

Please tell me the full product name and product number (p/n) of your notebook.

You will find this information on the back of your notebook printed in small alphanumeric letters.

( Please note: It's not allowed to post serial numbers (s/n) in public ! )

best regards

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[Fermito]

Is it necessary??

Can I send you a private message??

[ub6424]

Hello @Fermito 

don't panic. full product name and product number (p/n) is allowed in public and contains no sensitive data, just information about the product.

best regards

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[Fermito]

Ok,

[ub6424]

Hello @Fermito 

please edit and delete you attached picture. I got the product number (p/n).

best regards

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[ub6424]

Hello @Fermito 

ok

(1) Please create a windows restore point !

https://www.howtogeek.com/797227/how-to-create-a-system-restore-point-on-windows-10-or-windows-11/

(2) In windows device manager right click and uninstall 1x "Monitor PnP generico" monitor

(3) Reboot and check your monitor settings again

best regards

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[Fermito]

Hi,

nothing, I follow the steps and when I switch between integrated to discret graphics, the two monitors appear again....

Maybe some windows 11 update is the problem?